Most Common Mistakes

The diodes on the touch panel are flashing. What should I do?
The cause of the flashing (glowing) diodes on the touch panel is the most often problems with communication or power supply of the panel. The list of the mo...
Mon, 6 Aug, 2018 at 3:36 PM
I do perform CLU Discovery procedure and cannot find CLU
The most often reasons for not finding the central unit are: Improperly supplied/not supplied central unit You can read more about proper supplying of ...
Fri, 29 Jul, 2022 at 3:30 PM
How to find the information about the firmware version of the CLU Z-wave central unit?
On the list of devices of the used project, connected to the system, click twice the name of CLU central unit. In the window of central unit management...
Thu, 28 Jul, 2022 at 10:28 AM
How to find the information about the firmware version of Grenton module?
 On the Object Manager toolbar, click "Tools" and then "Firmware update view" Information about current versions of modules firmware a...
Thu, 28 Jul, 2022 at 1:09 PM
How to create a diagnostic package?
In order to support the activities of the Technical Support Branch, while creating the declaration, please attach the diagnostic package of the project whic...
Wed, 8 Aug, 2018 at 9:40 AM