Grenton Support Portal

If myGrenton mobile app does not connect to the Grenton System thru Grenton Cloud Connection then:

1. Check if the UseCloud feature on the CLU features is set to "True".

2. If the UseCloud Feature is set to True, check if the CLU has connected to the Cloud - the value of the CloudConnection feature should be "True".

3. Check the network gateway settings for the project - it should match with the Router's settings.

4. If you want to change the gateway settings, start CLU Discovery and set the gateway to the Router's address.